Who we are
Intimate Index (operated under adulttoydirectory.com.au) is an Australian adult product directory and affiliate platform. We curate and index products from trusted Australian adult retailers. We are the operator of this website — not a retailer. Purchases are completed directly with our supplier partners.
References to "we", "us", or "our" refer to the operators of adulttoydirectory.com.au.
What we collect
Information you provide
- Email address (if you subscribe to our newsletter or offers)
- Name (if you contact us via our contact form or email)
- Message content (if you send us an enquiry)
Information collected automatically
- IP address and approximate geographic location (country/state level only)
- Browser type, device type, and operating system
- Pages visited, time on page, and referral source
- Clicks on affiliate product links (category, merchant, timestamp)
- Cookie and session identifiers
What we do not collect
- Payment card details — all transactions occur on retailer websites
- Order history — held by individual retailers, not us
- Sensitive information as defined by the Privacy Act (health, sexual orientation, etc.)
- Information from anyone under 18 years of age
How we collect it
| Method | What it captures |
|---|---|
| Direct submission | Email, name, message — when you contact us or subscribe |
| Google Analytics | Anonymised page views, sessions, device info, referral source |
| Commission Factory | Affiliate click tracking — product clicked, retailer, timestamp. No personal data is shared with us. |
| WordPress cookies | Session management for logged-in users (if applicable) |
| Server logs | IP address, request path, status codes — retained 30 days |
Why we use it
- To operate and improve the Intimate Index directory
- To respond to enquiries and customer support requests
- To send promotional emails (only with your consent — unsubscribe any time)
- To track affiliate link performance and optimise product recommendations
- To detect, prevent, and respond to fraud or security incidents
- To comply with legal obligations under Australian law
- To conduct internal analytics and improve user experience
We will not use your personal information for any other purpose without your consent.
Who we share it with
We do not sell, rent, or trade your personal information. We may share limited data with the following parties solely to operate our services:
| Third party | Purpose | Data shared |
|---|---|---|
| Google Analytics | Website analytics | Anonymised usage data |
| Commission Factory | Affiliate tracking | Click events, product category |
| Email service provider | Newsletter distribution | Email address, first name |
| Hetzner (hosting) | Server infrastructure | Server logs (IP, request data) |
| Law enforcement / courts | Legal compliance only | As required by law |
Where third parties are located outside Australia, we take reasonable steps to ensure they handle your data consistently with the Australian Privacy Principles.
Affiliate links & third-party retailers
This website contains affiliate links to third-party retailers including Lovehoney, Vush, Adultshop, and JouJou. When you click a link and make a purchase, we may earn a commission. This does not affect the price you pay.
We recommend reviewing any retailer's privacy policy before completing a purchase.
Cookies & tracking
| Type | Purpose | Duration |
|---|---|---|
| Essential | Session management, security, WordPress functionality | Session / 1 year |
| Analytics | Google Analytics — anonymised visitor statistics | Up to 2 years |
| Affiliate | Commission Factory click tracking | 30–90 days |
| Preference | Remembering your settings (e.g. cookie consent) | 1 year |
You may disable non-essential cookies through your browser settings or our cookie consent banner. You can also opt out of Google Analytics via the Google Analytics Opt-out Add-on.
Data storage & security
Your personal information is stored on servers located in the European Union (Hetzner infrastructure). We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
Security measures
- SSL/TLS encryption for all data in transit
- Access controls limiting who can access personal data
- Regular software and security updates
- Server log data retained for no more than 30 days
Retention periods
- Newsletter subscribers — until unsubscribed, plus 30 days
- Contact form enquiries — 12 months from last interaction
- Analytics data — anonymised, per Google Analytics defaults (26 months)
- Server logs — 30 days
In the event of a data breach likely to cause serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme.
Your rights
Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you have the right to:
- Access — Request a copy of the personal information we hold about you.
- Correction — Request that we correct inaccurate, incomplete, or out-of-date information.
- Deletion — Request deletion of your personal information, subject to any legal retention obligations.
- Opt-out of marketing — Unsubscribe from our newsletter at any time via the link in any email or by contacting us directly.
- Complaints — Lodge a complaint with us or with the OAIC at oaic.gov.au.
We will respond to requests within 30 days. We may need to verify your identity before processing a request.
Children
By using this website, you confirm you are 18 years of age or older.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page. Continued use of the website after changes constitutes acceptance of the updated policy.
For significant changes affecting how we use your personal information, we will notify newsletter subscribers by email where reasonably practicable.
Contact us
For any questions, requests, or complaints relating to this Privacy Policy or how we handle your personal information: